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"Establish instant credibility and project a professional image"
Let INTERCEPT be your virtual office, assistant, or secretary. Our state-of-the-art technology, combined with outstanding customer service, allows us to deliver virtual office services for a fraction of the cost of an employee. This means that your phone lines are covered, even when your office is empty. Whether it is after hours, a national holiday or the weekend, INTERCEPT telephone representatives work remotely (without overtime or additional salaries) to ensure your clients know you are always available to them. On top of answering those calls, INTERCEPT informs you when it is an emergency and takes all other messages efficiently and effectively.
Your phone is the lifeline of your business. Our virtual office representatives are highly trained in the art of customer service and will add an additional level of personalized professionalism by handling each and every call in a friendly, knowledgeable, and helpful manner. Your clients or patients have the reassurance that no matter when they need help or an answer to a question, they can call you. INTERCEPT works closely with you to train telephone representatives to understand how to handle calls coming from your clients in all relevant scenarios.
Our virtual office is available 24 hours a day, seven days a week, 365 days a year and can therefore enhance your client interactions and extend your hours of availability. Not only will INTERCEPT be able to relay vital information to your callers, but you will not have to worry about missed calls and missed opportunities.